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Strategic Partnership Lead

Foxbyte is one of New Zealand’s leading AI development companies, designing and building secure, bespoke AI and software systems that help businesses grow, solve bottlenecks, and operate smarter.

Alongside our custom development work, we’ve built our own secure AI platform, Pulse, designed specifically for business environments. Pulse is gaining strong traction, with organisations across NZ looking to embed it into their operations as a safe, scalable way to leverage AI.

We don’t implement off-the-shelf tools and call it transformation.

We work alongside leadership teams to design systems, whether bespoke builds or Pulse-driven solutions, that create measurable, long-term advantage.

We’re looking for a Strategic Partnership Lead - someone who builds long-term commercial partnerships grounded in trust, clarity, and real outcomes.

This is not a traditional sales role.
This is a partnership role.

What This Role Really Is

You will be the consistent thread in the client journey.

From first discovery conversation through to long-term growth.

You’ll:

Lead strategic discovery sessions with senior decision-makers
Understand business goals, operational friction, and growth constraints
Collaborate with our AI engineers and developers to shape the right solution
Present clear, commercially grounded options
Guide onboarding and early adoption
Stay connected to drive ongoing optimisation and expansion

How We Work at Foxbyte

We don’t believe in rigid hierarchy.

We believe in:

Mutual respect
Shared ownership
Clear accountability
Collective problem-solving

You’ll work closely with AI engineers, software developers, and leadership.
We design solutions together.

That means you must be comfortable:

Translating technical capability into commercial value
Bringing business context into technical discussions
Respecting the expertise in the room
Contributing strategically without ego

Our solutions must always serve the client’s best interests.

We don’t push products.
We solve problems.

Core Responsibilities

Strategic Discovery & Solution Design
Lead high-quality discovery conversations
Identify true business goals and bottlenecks
Determine where AI or bespoke software creates measurable impact
Collaborate internally to shape tailored solutions
Present thoughtful, commercially sound proposals

Long-Term Partnership Management

Act as strategic contact for assigned clients
Conduct structured check-ins focused on growth and optimisation
Monitor adoption, satisfaction, and opportunity areas
Identify where additional tools or bespoke builds add genuine value
Drive retention and expansion through trust

Growth & Opportunity Management

Handle inbound enquiries with strategic qualification
Selectively pursue aligned outbound opportunities
Maintain clear pipeline visibility and forecasting
Close high-value, strategically aligned engagements

Internal Collaboration

Bring client context into solution design conversations
Work closely with engineers during scoping
Ensure commercial intent aligns with delivery
Share insights that inform product and service evolution

Who This Role Is For

You are commercially sharp and genuinely people-first.

You care about:

Helping businesses grow
Designing the right solution, not the fastest sale
Long-term partnerships
Ethical and sustainable growth

You are deeply comfortable in AI and software environments. Not just excited by the hype, you understand how systems work beneath the surface. You understand how AI systems function in practice, not just at a headline level. You can discuss model application, workflow automation, data governance, and implementation considerations with confidence. You don’t need to be technical in delivery, but you must be technically fluent.

You’re comfortable:

In rooms with CEOs and senior leaders
Talking ROI, operational efficiency, and transformation
Navigating longer sales cycles
Working alongside technical experts
Having honest commercial conversations

You understand that trust compounds over time.

Traits That Matter Most

Genuinely invested in client success
Strong communicator across technical and executive audiences
Confident without arrogance
Ambitious without ego
Resilient and commercially disciplined
Collaborative, you elevate the team, not yourself

Success in this role isn’t measured purely by contracts signed.
It’s measured by the strength, longevity, and impact of the partnerships you build.

Experience That Helps

5+ years in B2B technology, SaaS, consulting, or digital transformation
Experience in consultative, solution-led environments
Proven ability to close complex, multi-stakeholder engagements
Comfortable managing sales cycles
Strong understanding of software systems, AI, or digital operations
Experience working cross-functionally with technical teams
Strong capability in structuring, writing, and presenting commercial proposals
Confident discussing ROI, operational impact, and investment rationale with senior decision-makers
Able to translate technical solutions into clear commercial value
CRM and structured pipeline management experience

Bonus:

Experience with bespoke software or AI-led solutions
Experience managing retainer relationships
Existing NZ or Australian business network

What Success Looks Like

High-value, strategically aligned clients onboarded
Strong retention and long-term partnerships
Expansion driven by measurable value
Clear and predictable pipeline visibility
Clients who view Foxbyte as a trusted technology partner

Location NZ-based (Napier preferred).

Travel across NZ and Australia as needed.
Flexible working supported.

Why Foxbyte?

We’re on the front line of AI in business, not just watching it unfold, but building what’s next
Our projects range from small local businesses to large, high-impact clients across NZ and AUS
You’ll be part of a tight team that’s supportive, fast-moving, and values high trust, kindness, and respect for each other
We believe in doing work that matters, keeping things human, and having a good laugh along the way