Case Study

Improving Safety in a Multicultural Workplace – Galvanising Hawke’s Bay AI System Created by Foxbyte

Galvanising Hawkes Bay

•

29 Oct 2025

Click on the video above to see it in action

Introduction

When industrial business Galvanising Hawke’s Bay partnered with us at Foxbyte, the goal was clear: move beyond standard compliance protocols and embed a living, responsive system that brings their Health & Safety culture to the next level. We delivered a secure, custom-built AI system created to support every team member - in their language - and with the knowledge they need on-demand.

The Challenge

Galvanising Hawke’s Bay faced a layered challenge:

Their workforce included diverse language backgrounds, and questions often slowed response time or created misunderstandings.
Legacy systems for knowledge sharing and training were siloed, dated, and reactive rather than proactive.
They needed a solution that could keep pace with a dynamic site environment, supporting staff in the moment (via phone, tablet or computer) - and be trusted, secure and intuitive enough that adoption would be real.
They also wanted to strengthen culture, engagement and confidence across the whole team - not just tick boxes.

Screenshot of Galvanising Hawke’s Bay’s custom Health & Safety AI system in use, showing a team member chatting with their AI team leader inside the secure Foxbyte-built platform.

The Solution

Foxbyte stepped in with a purpose-built AI knowledge-system tailored to Galvanising Hawke’s Bay:

We built a secure, private AI chat system that carries the company’s full H&S knowledge base - policies, procedures, site rules, best-practice examples.
The system allows any team member to ask questions in their own language and get accurate, immediate answers.
Even more engaging: the AI is configured to “be” their team leader - the team member interacts with their leader’s voice/character inside the chat, creating familiarity, trust and immediacy.
Deployment is cross-platform (phone, tablet, computer), so guidance is reachable on-site, on the go or in training environments.
We prioritised data security and system resilience, meeting industrial-grade standards and ensuring the knowledge base remains bespoke to the client, with future-proofing for updates and growth.

Human connection remains at the core.
Of course, their team leader is also available in person - the AI simply extends that same guidance and support into every moment of the workday.

Company using software and ai developed by webfox to streamline their processes and business

The Impact

Having the AI in place is already delivering results:

Team members are working more confidently and collaboratively, because the “go-to” for H&S and questions is immediate, familiar and on-demand.
Efficiency has improved: instead of waiting for site-leaders or paper manuals, questions are answered instantly via the AI assistant.
Culture is strengthened: language barriers are reduced, knowledge is democratised, and every team member has access to the same trusted information.
Leadership feels reinforced: the “team leader in AI form” helps embed consistency, tone and safety mindset.
Galvanising Hawke’s Bay is now ahead of the curve in using AI for good - not just for automation, but to elevate human experience and safety outcomes.

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Whether it’s a game-changing tool or a fresh take on your workflows, we’ll help you discover what’s possible and make it happen.

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